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Questions, feedback or trouble with your account? Send an email and you will get an answer from a real person.
levin.schwab@gmx.deFrequently asked questions
How do I restore my purchase?
Open the PocketBook Pro screen in the app and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to subscribe.
How do I cancel PocketBook Pro?
Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose PocketBook AI. Cancel at least 24 hours before the current period ends. Deleting the app does not cancel the subscription.
How do I delete my account and my data?
In the app, open Settings and tap Delete Account. This removes your account and your transactions, categories and accounts from our servers. If anything goes wrong, email us and we will delete it for you.
How do I sign in?
PocketBook AI uses Sign in with Apple or Google. Use the same method each time so you land in the same account and see the same data.
Where is my data stored?
Your account and financial data are stored on our backend, hosted by Supabase, so they stay in sync across your devices. The details are in the privacy policy.
Is PocketAI financial advice?
No. PocketAI's insights and tips are generated automatically from your own data and are for general information only. Check important figures yourself and talk to a qualified professional before making financial decisions.